UPDATE: Finally canceled the service because I no longer need it and canceling was pretty easy. I chatted support, said, "hey I wanna cancel" and they pointed me straight to the page to cancel (which now that I see it, I could have found it on my own if I just looked for it). Filled it out and bam, was canceled right away. I saw somebody complaining on here that it wasn't easy to cancel... was pretty easy for me :| Took like 2 minutes. They said I can reactivate it whenever AND it apparently has a LIFETIME warranty... that's pretty amazing. I never see lifetime warranties in products these days. If I ever need to track something again, I'll re-activate this! Worked really well when I was using it!I like it so far but one thing they don't mention on here is the prices for other service options: $25 for 1 minute updates (only updates map every 1 minute) up to $45 for about 5 second updates. I'm using this in case my electric bicycle (a very powerful and expensive one) gets stolen (I hid this unit INSIDE the bike's battery packaging [so it looks like part of the battery] and have it charging via the battery so it will basically last forever) and so far, it works perfectly. I set up a test with my girlfriend where she took the bike and I had to find her just using the GPS. Caught her at a store about 15 minutes after she said "come find me." So I'm very pleased with it so far! I did have to search around in the area for a little bit because sometimes it's not super accurate even outside but still, found her in 15 minutes... pretty good! They don't really advertise it as that kind of tracker but... works well.Pros:- Works pretty much right out of the box, YOU DO NOT NEED TO GO BUY A SIM CARD, it comes with one - my favorite thing about this unit. All you have to do is register your device, setup your payment and then wait a few hours for everything to activate and start using.- Seems to be fairly accurate AS LONG as it's outdoors and moving. Once you go inside any place, as with most GPS units, it pings you all over the place within about 1,000-2,000 ft. Sometimes further. So if your using it for an electric bike like I am, you might want to take note of that. Still gives you an idea of where it is though.- No contract so you can cancel your plan and start it back up if your bike or car gets stolen. This is a pretty huge plus for me. I will have it deactivated until- Long-lasting battery. Not attached to my e-bike battery, it seems to get about a week of life per charge (like from 100% to absolute 0). Connect it to a portable USB charger and you can probably get 2 or 3 weeks out of it. Or do like me and connect it to your car or bike battery and have it last forever without recharging :D- It's small! Love the size, I actually thought it would be a little better. Included a picture of me holding it.Cons:- The service plan... and well, the unit itself, is kind of.. expensive compared to others or a pre-paid SIM card option. Then again, works right out of box.- Not always accurate, even when outside. But it works well enough.Overall: It's a nice little unit. Not the cheapest, but works right out of the box - key feature for me. Didn't have to deal with prepaid SIM card nonsense, carriers, etc.